26 Jan 2022

Irish Water updates customers in Carrick-on-Suir area on Boil Water Notice

Upgrade works at water treatment plant continuing

Irish Water updates customers in Carrick-on-Suir area on Boil Water Notice

Irish Water and Tipperary County Council would like to remind customers supplied by the Carrick-on- Suir (Lingaun) Public Water Supply that the Boil Water Notice (BWN) issued on 26 December remains in place. 

Colin Cunningham, Irish Water, said: “Upgrade works are being undertaken at the water treatment plant and are expected to be complete later this week. Following completion of the works and receipt of satisfactory water quality results, Irish Water will consult with the HSE and lift the boil water notice. The notice will be lifted as soon as it is safe to do so. At this time we anticipate that the notice will remain in place until late this week, or early next week.

“I would like to thank everyone for their patience and cooperation while we work to restore a safe water supply to the community. Please continue to boil water before use until further notice.”

Vulnerable customers who have concerns can contact our customer care team on 1800 278 278. For customers who wish to check if their property is on the Boil Water Notice, please go to the following link on the Irish Water website: water-quality/, enter the property’s Eircode and you will then see if your property is on the Boil Water Notice.

Water must be boiled for:

Drinks made with water;
Preparation of salads and similar foods, which are not cooked prior to eating;
Brushing of teeth;
Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

·         Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);

·         Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;

·         Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;

·         Caution should be taken when bathing children to ensure that they do not swallow the bathing water;

·         Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on our Water Supply Updates section on including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on to view updates specific to their water supply. Further information in relation to the boil water notice is available from supply/water-quality/boil- water-notice/

Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.



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