'Stop use immediately' - B&Q Ireland issues urgent recall amid risk of electric shock and fire

The Competition and Consumer Protection Commission (CCPC) has alerted consumers across Ireland to an urgent recall that is currently underway amid electric shock and fire risk.

B&Q Ireland Limited is carrying out a recall of Diall site connectors.

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The product presents a risk of electric shock and fire. In some batches (specified below), the live and neutral connection markings are reversed making the product unsafe. Wiring incorrectly may present an electric shock risk or potential fire hazard.

The brand is Diall. Barcodes included in this recall are as follows:

Batch codes included in this recall are as follows:

The product was on sale online and in B&Q stores from March 2025 to August 2026. There are approximately 1,013 affected products in the Republic of Ireland.

What to do

If you have purchased one of these products during the above time frame, please stop using it immediately and check the batch code against the list above.

Turn off your mains and disconnect the product fully from the electricity supply. Switching it off at the wall is not sufficient, the plug must be removed from the socket.

If the product is permanently wired, isolate the circuit, turn off the power supply and arrange for the product to be disconnected by a competent person. B&Q will reimburse reasonable, evidenced costs incurred for professional disconnection of the product.

Once disconnected, return the item to your nearest B&Q store for a refund.

If customers have any further queries in relation to this recall, you can visit your local B&Q store or call the Customer Services Team on 1800 946 327.

More information in relation to this recall can also be found at B&Qs Recall Notice.