Celtic Roads Group (CRG) regrets the announcement by eFlow that it will withdraw its tag service as of the 31st August 2016 from the toll plazas at the M1 near Drogheda, the M7/M8 south of Portlaoise and the N25 at Waterford. More than two million vehicles use CRG toll plazas on a monthly basis.
From the 31st August the barriers will no longer lift for eFlow customers and they must stop and pay at the pay booths. CRG will no longer be allowed accept eFlow tags as payment. CRG recommends eFlow tag holders carry some cash to deal with this situation. We understand that this action by eFlow will inconvenience many of our customers particularly those who use the eFlow tag service. However, this action is beyond our control. CRG has offered significantly higher payments to eFlow but simply cannot meet what is being demanded without negotiation.
If you appreciate the convenience and simplicity of using a tag to pay your tolls there is plenty of time before the switch off date of 31st August to get a new tag. This will avoid the need to carry cash for paying tolls. The website www.etoll.ie provides a full list of tag provider options.
“We deeply regret the likely disruption and inconvenience to all our CRG customers. We really want to resolve the issue but at the moment we cannot meet the TII demands. We remain in contact with TII / eFlow and continue to encourage them not to withdraw their service from their customers,” said CRG General Manager Lorcan Wood.
“The service switch-off decision is entirely out of our hands at the moment. However, we believe it is important for motorists to be aware of the threat of disruption caused by this issue. Customers can use the time available now to arrange the solution most suitable for them,” he added.
eFlow customers with any further queries can contact their tag provider via www.eflow.ie