Gardaí would like to thank the media and the public for their assistance following the discovery
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25 Oct 2025
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25 Oct 2025
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Uisce Éireann wish to apologise for the ongoing water supply challenges for customers in parts of Clonmel.
Uisce Eireann crews worked throughout the night to ensure continued production at the Glenary Water Treatment Plant. This follows the decision to put a Boil Water Notice in place to protect public health due to the intermittent operational issues.
We recognise that many customers are still without water and wish to assure the community that reservoirs are continuing to refill, and supply is being restored to Clonmel and surrounding areas.
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It can take some time for normal water supply to return as the network refills and even longer for customers on high ground or at the end of the line. Customers are being asked to be mindful of their water usage and to allow supply to catch up with demand.
Uisce Éireann’s, John Fogarty said: “We acknowledge the impact of unplanned interruptions to the water supply on homes and businesses and apologise for any inconvenience caused. We would like to thank the community for their patience and understanding while crews worked to bring the water treatment plant back to full production and restore supply to impacted areas of Clonmel.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
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Uisce Éireann continues to provide detailed, real-time, and local information about water service and supply issues on our website.
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates, please visit the Water Supply Updates section of our website.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.
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