Uisce Éireann issue update as up to 500 homes and businesses are left without water in Tipperary

Uisce Éireann is working to restore normal water to almost 500 homes and businesses in Clonmel following an electrical issue which resulted in an interruption to supply at the Monroe Water Treatment Plant.

Customers in Fethard Road, Boherduff, The Paddocks, Willow Cl, The Wilderness, Northfields, Fairfields, Rathronan, Clonmel and the surrounding areas may experience an interruption to supply as a result.

It is estimated that supply will be restored by midday today.

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Uisce Éireann’s Pierce Faherty said: “ We understand the inconvenience that unplanned outages can have. Crews have been mobilised since early this morning, and we are working to complete this work as quickly as possible”

For ongoing updates, please visit the Water Supply and Services section of our website and quote reference number: TIP00098993

Typically, it takes two to three hours following repairs for normal supply to be restored to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.

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Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Updates are available on our Water Supply Updates section on water.ie

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our text alerts page.