Cashel water supply restored following a fault at the treatment plant

Uisce Éireann crews have completed repairs following a fault at the water treatment plant impacting customers in Cashel Town and surrounding areas. 

While repairs are complete, it may take until later this evening for a full restoration of service. This is due to low reservoir levels and the size of the network. 

Those on higher ground or at the end of the network may experience a delay.

Alternative water supplies will remain in place at St Patrick’s Hospital and Cashel Rugby Club until normal water supply has returned to all customers. 

Customers are reminded to use their own clean and sanitised portable containers when taking water from the alternative water supply.

Vulnerable customers who have registered with Uisce Éireann receive direct communications for planned and unplanned outages lasting more than four hours.

Colin Cunningham, Water Operations Lead at Uisce Eireann, acknowledged the impact on customers.

“On behalf of Uisce Éireann, I’d like to thank customers who were impacted by his unplanned outage for their patience, cooperation, and assistance while we worked to complete the repairs as quickly as possible and regret any inconvenience caused,” said Mr Cunningham.   

Uisce Éireann continues to provide detailed, real-time, and local information about water service and supply issues on www.water.ie. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and updates are also issued via Facebook and X (formerly Twitter) @IWCare. 

Business customers can sign up for Uisce Éireann’s text alert system to receive updates on supply interruptions over four hours in duration at www.water.ie/business-updates. To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer.